Privacy Policy
What we collect when you use Rishav Explains, why, and the choices you have.
The short version
We collect what we need to run your account, deliver what you buy and save your progress. That is your name, mobile number, optional email, orders and lesson progress.
We don't sell your data, we don't show ads, and we don't use advertising or tracking cookies. You can ask to see, correct or delete your data at any time.
Last updated 19 September 2026
Who we are
Rishav Explains is a business registered in Nepal, operating www.rishavexplains.com.
Rishav Explains (“we”, “us”) runs www.rishavexplains.com, where you can buy and take courses, blueprints, trainings, tips and prompt packs. This policy covers the website and your account on it.
What we collect
We only collect what you give us or what using the site creates:
| What | Details | When |
|---|---|---|
| Your account | Name, mobile number, password (stored only as a secure hash, never readable), and an email if you add one. | When you create an account or edit your details |
| Orders | The items you buy, prices, the billing name, email and phone you enter, the payment method you choose and its payment reference. | When you check out |
| Your learning | Which programs you own, the lessons you open and complete, and when you last studied. | When you watch lessons |
| Messages | Your name, email, subject and message, plus the IP address and browser the message came from, kept only to spot abuse. | When you use the contact form |
| Newsletter | Your email address and the fact that you agreed to receive the newsletter. | When you subscribe |
| Sign-in details | The time of your last sign-in. | When you log in |
We don't collect card numbers or wallet PINs. We don't use analytics or advertising trackers.
How we use it
- To create your account, sign you in and keep you signed in.
- To take and confirm orders, and unlock what you bought on your account.
- To save your progress, so you can continue where you left off on any device.
- To answer your messages and help with orders.
- To send the newsletter, only if you subscribed. You can unsubscribe at any time.
- To keep the site secure, prevent fraud and abuse, and meet legal obligations.
We use your data only for these purposes, and we never sell it or rent it to anyone.
How long we keep it
- Your account and learning progress: for as long as your account is open.
- Orders: for as long as tax and accounting law requires, even after an account is deleted.
- Messages: until they are dealt with, and for a reasonable time afterwards for reference.
- Newsletter: until you unsubscribe.
Security
Passwords are stored only as secure hashes. Everything travels over encrypted connections (HTTPS), the sign-in cookie is protected from page scripts, and access to our systems is limited to the people who need it. No system is perfectly secure, so please use a password you don't use anywhere else.
Your choices and rights
You can:
- See and correct your name and email any time in Account settings.
- Get a copy of the data we hold about you.
- Delete your account and personal data, except records we must keep by law, such as orders.
- Unsubscribe from the newsletter at any time.
- Withdraw consent or object to how we use your data.
To do any of these, use the contact page. We'll respond within 30 days. These rights apply under the laws of Nepal, including the Individual Privacy Act, 2075 (2018), and wherever else you have them.
Children
The site is for people aged 16 and over. Younger learners should use it with a parent or guardian, who should create the account and make any purchase. If you think a child has given us personal data without permission, contact us and we'll delete it.
Changes
If we change this policy, we'll update the date at the top. If a change affects how we use your data in a meaningful way, we'll tell you on the site before it takes effect.
Contact
Questions about your privacy? use the contact page. For how the software behind the site is licensed, see the Software License; for the rules of using the site, see the Terms and Conditions and the Learner Account Policy.